Saturday, May 20, 2017

The room of a child or a teenager is a multifunctional room: during the day it is used as a study, a playground, a bedroom.Children's rooms, selected by experts of our online store, will provide comfort for the child during all classes. To choose it was more convenient, in separate sections the furniture for boys and girls is taken out.

The catalog with the photo allows in detail to consider the whole range of products:
  • Modular children's rooms;
  • Amusing sofas in the form of a train or a car;
  • Two-story beds with a textile decor intended for two children;
  • "Attics" with a niche in the workplace;
  • Youth sets with avant-garde design.

Indisputable advantages of furniture from the manufacturer - high quality of execution, use of ecologically impeccable materials.Stable constructions, rounded corners, safe fittings protect children from injuries and guarantee the calmness of parents. Travel around the city's shops in search of better prices - this is yesterday. It is much easier and more rational to buy an inexpensive child's room in the "ABC of Furniture" !

the catalog

"ABC FURNITURE" - ONLINE STORE FURNITURE FROM THE MANUFACTURER.
A modern range of upholstered furniture amazes with its variety of models and prices. The cost of a sofa in furniture stores can start from 5000 dollars and reach up to sky-high sums. The Internet shop "ABC of furniture" offers that assortment of furniture, which is most often in demand by the average resident of Sydney or Sydney region. We can always buy sofas cheaply from the furniture manufacturer. The assortment and prices for upholstered furniture will suit every visitor: couches eurobook from 12,400 AUD, accordion sofas from 11,900 dollars, sofas a book from 9600 and a huge selection of sofas for every taste and color at very affordable prices. A large selection of children's sofas stylish uncommon design, as well as a wide range of beautiful upholstery, including children's, will not leave indifferent any child, and the quality of their parents. Buy a sofa with delivery in Sydney in our online store is simple enough, you only need to choose a model, upholstery and leave an application on the site or our operator.


In the catalog of the online store "ABC Furniture" you will find:
  • Furniture for the living room : walls, coffee tables, curbstones for TV.
  • Housing products for the bedroom: single and double beds, bedside tables, chest of drawers, as well as mattresses of various sizes.
  • Storage systems for the entrance area: hallways, compact shoes, clothes hangers, straight and corner cupboards (swinging and coupe).
  • Sets and corners for the kitchen.
Products presented in this section are made in a specific configuration and color performance. This means that the possibility to change the dimensions, filling, upholstery fabric or the appearance of facades is not provided. On the furniture are significant discounts - buy stock models can be cheap.
In addition to regularly lowering prices for hull products, we often have a sale of sofas . Choose your favorite models and make out an order - discounts are valid for a limited time. If you have any questions, please call us - the operators will help you to decide on the choice and advise on the terms of delivery.

Sale of sofas from the manufacturer's warehouse


Sale of sofas from the manufacturer's warehouse

In the catalog there are a wide variety of models, differing in: picking, size and style ( corner sofas , children's , office, etc.), by extension mechanism (eurobook, accordion, click-clack, book, etc.), color design. Sale on the sofas available in the warehouse, gives the opportunity to purchase absolutely any option at a low price.
In addition to low prices and savings, such shares give an opportunity:
  • Quickly receive your order
  • Immediately assess the appearance of the sofa, its dimensions, finish, etc.
  • Get instant advice on installation and assembly.
Also to each sofa you can choose armchairs and pouffes , tables and other furniture that will complement the general interior of the room. The Internet-store "ABC Furniture" performs the delivery, installation and assembly of models in Moscow and the Moscow region. We are waiting for your applications!

  • Dimensions:
  •  length: 2.44 m
  •  depth: 1.90 m
  •  height: 0.80 m
  •  Sleeping Area:
  •  length of the berth: 2.24 m
  •  the width of the berth: 1.40 m
  •  height of the berth: 0.39 m
  •  The Mechanism Of Transformation:
  •  dolphin
  •  Filler:
  •  spring snake + ppu

  • Extras. Equipment:
  •  linen drawer
  •  pillows
  •  Filling Pillows:
  •  crumb
  •  Decorative Elements:
  •  without decorative elements
  •  Warranty: 18 months

  •  Dimensions:
  •  length: 2.00 m
  •  depth: 0.96 m
  •  height: 0.93 m
  •  Sleeping Area:
  •  length of berth: 2.00 m
  •  the width of the berth: 1.47 m
  •  height of berth: 0.43 m
  •  The Mechanism Of Transformation:
  •  eurobook
  •  Filler:
  •  spring block bonnel
  •  Extras. Equipment:
  •  linen drawer
  •  pillows

Saturday, February 25, 2017

The big mattress - http://Thebigmattress.com.au aka My furniture store - http://www.myfurniturestore.com.au




To sum up:
1.       The Seller has provided misleading information to us (presenting wrong pictures on the website and promising that what we saw will be delivered however they deliver another product)
2.       The Seller is making deceive statements: the seller is saying that we didn’t specify that we need a model without extra legs however we were very specific about it from the very beginning
3.       Once Seller delivered wrong and faulty model we requested refund but seller refused money refund and refused return delivery at his own cost - this is against the law.

    On the NSW Fair Trading site http://www.fairtrading.nsw.gov.au/ftw/Businesses/Selling_goods_and_services/Refunds_repairs_and_replacement/Refunds_for_goods.page  says that:

Who is responsible for returned goods?

When the consumer tells you they are returning the goods, the goods become your property. You are responsible for any loss or damage to the goods from this time.
The consumer must return the goods to you unless the cost of returning, removing or transporting is significant – for example, the size makes transportation costly.
If so, you must collect the goods at your own expense and within a reasonable time.
Examples of goods you would have to collect:
  • a 127 cm LCD TV
  • a bed
  • a swimming pool filter connected to a pool by fixed pipes
===================================

Case details:

On 26/01/17 we ordered 'COLORADO (MODEL 21-18-2-1-14) TRIO TRIPLE BUNK BED' from The Big Mattress Australia http://thebigmattress.com.au
Address: Auburn Home Mega Mall, Level 2, 265

The model we ordered has 4 legs (as per design).

On 16/02/17 we received email from the seller "We would like to offer a same bunk that is currently in stock as per Craig" - Tristan Carvajal <tristan.myfurn@gmail.com>

We replied to that message that we still need to have a model as per original design with 4 legs, comparison pictures were provided to the seller.

We've also made it very clear with the following statement "if you refer to another model (with extra legs - see sample from another website attached) then we don't want to proceed, please return money paid (order #199)"

The Seller had insured us that we will receive exactly what we ordered but under different product name 'DARWIN TRIO TRIPLE BUNK BED' so we continue waiting for the delivery.

On 25/02/17 we received our order but the bed what different.
The bed we received has 8 legs as per design and the package had 1 leg missing. We immediately reported this issue to the seller with request to provide the bed with 4 legs but he refuses the fact that we requested another bed. The seller has also refuses money refund.

The last email we received from the Seller:
>>>>>> 
                The Big Mattress Australia <craig@thebigmattress.com.au>         25 February 2017 at 10:20
                Reply-To: "craig@thebigmattress.com.au" <craig@thebigmattress.com.au>

                Tristan - 25/2/17 - 1 X LEG MISSING - customer agreed to an exchange of bunk - therefore not able to refund - there was no specification of how many legs under the bunk that were or were not required - request for refund not approved - management -
>>>>>> 

We did NOT agree to exchange our order to another bunk with extra legs. In our response, we made that very clear that we need a bed as per original specs (with 4 legs). In addition, comparison pictures with explanation details were provided to the Seller.

On 16/02/17 we received another email from the Seller stated that "It will be the same as the one pictured from our website".

The picture from the website page has bunk bed model with 4 legs only. This model we received is completely different to what we ordered: because of the extra legs in the centre of the bed base the DARWIN model no storage space under the bed for bulk items. Extra storage space was the key reason to choose COLORADO model with 4 legs only.




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...next part here http://thebigmattresses.com ;)

"The big mattress" - http://Thebigmattress.com.au aka "My furniture store" - http://www.myfurniturestore.com.au
http://stores.ebay.com.au/myfurniturestoreonline 

Customer review – please read in full here

That's what we personally experienced with the seller, other customers probably might have better service, but we don't know it... 
The good part: prices are OK.... sort of 'everything is always on sale'... we would recommend to compare with other stores - you might find that there is not much difference in price from other shops compare to thebigmattress.com.au

The bad part -
1. Extremely bad with delivery time-frames. in our case it took about 1 month. While in other store you will get, things ordered and delivered within few days, 'the big mattress' might deliver in a month(s). If you OK to wait, then it might be minor issue...
2. When we reported about the issues we received a phone call from the store - the guy who was calling us was very rude and shameless. He didn't want to listen anything just replied that we will not get anything from what we received.
3. 'The Big Mattress' online store was cheating on us, they were making foolish statements and refused to admit anything they did wrong to us.

Personal opinion: we will stay away from these companies: "The big mattress" - http://Thebigmattress.com.au /"My furniture store" - http://www.myfurniturestore.com.au